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Straightforward help for setting up tournaments, adding teams, building fixtures, entering scores, and running the day with less stress.

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Q&A
Estimated read: 4 min

How do I fix missing guardian or consent information?

Check the guardians page, contact the team or parent, and clear the missing details before the event.

Quick answer

Open the guardians or player details page, see who is missing information, contact the team or parent, and check the page again once details are updated.

Chase the missing details

  1. Open the guardians or player details page.
  2. Make a note of which players or teams are still missing information.
  3. Contact the team manager or parent with exactly what is missing.
  4. Refresh the page after they respond and check that the missing item has cleared.
  5. Repeat this before the event so you are not chasing paperwork at the venue.

Need more help?

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Related articles

Check guardian and player details
Review guardian and player information before the tournament so you are not chasing missing details on the day.
What information should I send to teams before the event?
A short clear message before the event saves time on the day and reduces repeat questions.

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