PPlaylee support
Help centre
Straightforward help for setting up tournaments, adding teams, building fixtures, entering scores, and running the day with less stress.
Q&A
Estimated read: 4 min
How do billing plans and feature limits affect support issues?
Check the plan first if a paid feature is missing.
Quick answer
If a button or page is missing, check your plan first. A feature that is not included will not appear just by changing settings.
Signs this is a plan issue
Checklist
- You can see an upgrade prompt where you expected a setting.
- Ticketing or presentation is missing even though the tournament is set up correctly.
- Other parts of the tournament work, but one paid feature is unavailable.