PPlaylee support
Help centre
Straightforward help for setting up tournaments, adding teams, building fixtures, entering scores, and running the day with less stress.
Q&A
Estimated read: 4 min
What do I do if results stop updating?
Check the saved match result and refresh the public pages if scores stop showing.
Quick answer
Check the match result first, refresh the public pages, and confirm the right person is entering scores into the correct fixture before you do anything else.
Check the result flow
- Open the match that should have updated.
- Check that the score has actually been saved on that fixture.
- Refresh the public results page and then the standings page.
- Check that the person entering scores is using the correct match and not a similar one.
- If the score is saved but still not showing, take a screenshot and raise a support ticket.