PPlaylee support
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Straightforward help for setting up tournaments, adding teams, building fixtures, entering scores, and running the day with less stress.
Guide
Estimated read: 8 min
Troubleshoot live event failures
Work through these checks when something serious is going wrong on event day.
Quick answer
Work out exactly what has stopped, take screenshots, make one clear change at a time, and contact support with the tournament name and page if needed.
What to do first
- Work out who is affected first: referees, coaches, parents, gate staff, or admins.
- Write down the exact page or screen where the problem is happening.
- Take screenshots before you start changing things.
- Make the smallest fix that gets the day moving again.
- If you need help, send support the tournament name, the page, what you clicked, and what happened.
Need more help?
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